PRIVACY STATEMENT
Bio-essence Takes Your Privacy Very Seriously
In general, you can visit Bio-essence website without telling us who you are and without revealing any information about yourself.
We only collect your personal information in order to provide and continually improve our products and services
We may make available your Personal Information about you with other people or non-affiliated companies except when you have requested products or services, when we have your permission, or under the following circumstances:
We may make available your Personal Information about you with other people or non-affiliated companies except when you have requested products or services, when we have your permission, or under the following circumstances:
How Do We Collect The Information?
We may collect information through the website when you visit. The data collected depends on the context of your interaction with our website.
Through business interactions: We may collect information through business interaction with you or your representative.
Through other sources: such as updated delivery address information, public database.
We collect information to primarily provide better services to all our customers.
When you visit our site, some information is automatically collected. This may include information such as Operating System running on your device, IP address, browse time.
Cookies automatically collect data; they are small data files stored in your hard drive. Cookies help improve our site, our marketing activities and your experience. We sometimes collect anonymous information from visits to our sites to help us provide better customer service. For example, we keep track of the domains from which people visit and we also measure visitor activity on Bio-essence web sites, but we do so in ways that keep the information anonymous. Bio-essence or its affiliates or vendors may use this data to analyze trends and statistics and to help us provide better customer service. We maintain the highest levels of confidentiality for this information, our affiliates and vendors follow the same high levels of confidentiality. This anonymous information is used and analyzed only at an aggregate level to help us understand trends and patterns. None of this information is reviewed at an individual level. If you do not want your transaction details used in this manner, you can either disable your cookies or opt-out at the download or request page.
By using this Website, you agree to that we may advertise your feedback on the Website.
We will retain your information as long as it is required in order to provide goods and services.
How Do We Use Your Information?
We assure you that we use the information we collect primarily to provide, maintain, protect and improve our current products and services.
We may use your information to:
Improve our services, website and how we operate our business
Understand and enhance your experience using our website, products and services
Personalize our product or services and make recommendations
Provide and deliver products and services you request.
Send you information including confirmation, invoices, technical notices, updates, security alerts,
administrative messages.
Communicate with you about promotions, upcoming events and news about the products.
Data Security
a. We take due care to protect customer information, we will take due care to put in place measures to prevent unauthorized or unlawful access and accidental loss or damage to data.
b. It is also important for you to protect against unauthorized access to your password and your computer devise and application.
c. Information collected from you will be stored for such period as required to complete the transaction entered into with you or such period mandated by the law.
Children
If you are under 18 years or a minor in the jurisdiction you reside, you may only use our website
with the consent of your parent or natural guardian. In any case we will not be liable for any cause
of action that arises due to non-compliance.
Mailers
Bio-essence may, if you so choose, send direct mailers to you at the address given by you. You have the option to 'opt-out' of this direct mailer by way of links provided at the bottom of each mailer. We respect your privacy and in the event that you choose to not receive such mailers, we will take all steps to remove you from the list.